SHIPPING & DELIVERY POLICY

Last updated July 29, 2022

This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms: https://www.refugeehandicrafts.com/terms-condition.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT IS MY SHIPPING & DELIVERY OPTIONS?

In-Store Pickup

In-store pickup is available for all purchase. Pickups are available Monday 3pm to 7pm, Tuesday - Saturday 10am to 7pm.

We offer various shipping options. In some cases, a third-party supplier may be managing our inventory and will be responsible for shipping your products.

Free Shipping

We offer free standard shipping on minimum order value Rs.500/- for premium.

Expedited Shipping Fees

We also offer expedited shipping at the following rates: Standard (7-10 days) ,Same Day (based on location) ,Next Day(based on location)

0.0 Kg - 0.5 Kg (Local) Rs.30


0.0 Kg - 0.5 Kg (ZONAL INTRAZONE) Rs.45

0.0 Kg - 0.5 Kg (NATIONAL INTERZONE) Rs.65

0.5 Kg - 3.0 Kg ( For every 0.5 kg )LOCAL (INTRACITY) Rs.18

0.5 Kg - 3.0 Kg ( For every 0.5 kg ) ZONAL (INTRAZONE) Rs.23

0.5 Kg - 3.0 Kg ( For every 0.5 kg ) NATIONAL (INTERZONE) Rs.27

3.0 Kg - 12.0 Kg ( For every 1 kg ) Rs.15

If you select an expedited shipping option, we will follow up after you have placed the order with any additional shipping information.

All times and dates given for delivery of the products are given in good faith but are estimates only.

Once your product shipped send you tracking ID.

DO YOU DELIVER INTERNATIONALLY?

We offer worldwide shipping. Free standard shipping is not valid on international orders.

For information about customs process:

  • Email support@refugeehandicrafts.com

  • Call +913340446955

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason, we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://www.refugeehandicrafts.com/return-refund-policies.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:

  • Phone: +913340446955

  • Email: support@refugeehandicrafts.com